Schools across the country have gone remote, and we’ve been helping districts keep up with translating for remote learning. So, in that spirit, we want you to get your #2 pencils ready and take notes on today’s lesson about the importance of ISO 17100 compliance. At LinguaLinx, we pride ourselves on our commitment to providing our clients with high-quality translation services. We follow the rules and hold our work to the highest certifications and standards, including ISO 17100. But before we get to how we get ahead of ourselves, first here’s a little history lesson.

 

What is ISO 17100? 

In 2015, the International Organization for Standardization’s Technical Committee (ISO/TC 37) adopted ISO 17100. This standard specifies requirements for all aspects of the translation process, directly affecting the quality and delivery of translation services. It includes provisions for translation service providers (that’s us!) concerning the management of core processes, minimum qualification requirements, the availability and management of resources, and other actions necessary for the delivery of a quality translation service. This includes applicable specifications that might be set by our clients, our own determined set of specifications (yes, we have a process for this), and any other relevant legislation, industry codes, or best-practice guides as necessary. 

 

How do we make sure we’re following ISO 17100 guidelines? 

We use Plunet, an industry-leading project management software, for ISO 17100 purposes. We selected Plunet because it enables us to ensure full ISO 17100 compliance for projects and services such as translation, revision, and final release. These aspects are validated by confirming conformance to corresponding work instructions and checklists. 

With Plunet, we’re able to verify our compliance quickly and keep the process efficient for our clients. Our use of this technology sets us apart from other translation service providers because it ensures we follow strict workflows to meet ISO 17100 guidelines for all of our projects. 

 

How Plunet helps us to achieve ISO 17100 compliance

  1. We have automated and standardized processing of requests, so there’s no room for errors.
  2. We’re able to ensure adherence to contractual terms and our clients’ specifications via workflows. 
  3. Gives us the ability to create quotes, orders, projects, and tasks and designate projects as ISO 17100 compliant 
  4. Helps us provide state-of-the-art security for our clients’ information 
  5. Provides visibility into the entire translation process from start to finish 
  6. Enhances our collaboration with clients via client review and feedback functionality 

We want to make sure the translation services we provide are high quality each and every time while adhering to industry standards, certifications, and best practices. With Plunet, we are providing our clients with an extra level of quality assurance, and we’re always confident we have achieved 100% ISO 17100 compliance. For more information about Plunet’s offerings, you can visit them here.

 

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