How To Choose The Best Video Remote Interpretation Company
Video Remote Interpretation (VRI) generally involves more complex processes than Over-The-Phone...
Compliance Wave, LLC is an innovative leader in ethics and compliance training content. With a collection of more than 4,000 multimedia communication tools and resources available in nearly 40 languages, Compliance Wave provides engaging and effective content that reaches millions of corporate employees worldwide. Serving businesses big and small, their impressive client list includes numerous Fortune 500 companies, including Intel, Delta Air Lines, General Motors, and Merck.
It started out as a matter of good timing. When Compliance Wave met LinguaLinx at an ethics conference in 2018, the online compliance training company was readying for a new product launch that required significant translation. With an urgent need to deepen their translation bench, Compliance Wave was hopeful LinguaLinx could provide some additional support.
To test the waters, LinguaLinx was offered a trial project that required the savvy translation company to work outside the typical video subtitling format. After the project’s successful completion, and several glowing references later, Compliance Wave was confident that LinguaLinx was the right fit for the upcoming launch.
For the product to be successful, Compliance Wave needed its new partner to provide a turnkey solution. In the past, the company managed all aspects of post-production internally, consuming valuable staff time and resources.
“We were creating our own internal bottleneck,” said Jim Calabrese, Director of Product Development at Compliance Wave. “Serving as the middleman between production and translation was causing delays in workflow.”
LinguaLinx was on board one-hundred percent. Over the next year, LinguaLinx supported Compliance Wave in adding over 300 new items to their resource library. And by managing all elements of the post-production—including translation, voice-over, editing, and video integration—LinguaLinx enabled Compliance Wave to reinvent their internal process, improving both the quality and speed of their work.
“Translation is a complicated, asset-management-heavy business. LinguaLinx has really got a good handle on that process,” said Calabrese. “That gives me added confidence when I work with them.”
“Quality, cost, speed,” he added. “LinguaLinx makes my life easier and that’s very important.”
Mission accomplished.
Whenever we can save time, it gives us an opportunity to look to the future and plan for new products. It’s a value that’s hard to put a price tag on, but it’s very significant.
I really enjoy working with Jim and the team at Compliance Wave. They challenge us as a company to push our own boundaries, and I find that very exciting. My team understands how important our role is in getting their product right—there’s no room for missteps in compliance.
I’ve always enjoyed a very open and frank relationship with their management. I believe it’s that kind of honesty that makes our work possible. Keeping so many moving parts operational—and on schedule—requires transparency and good dialogue. We have both.
Video Remote Interpretation (VRI) generally involves more complex processes than Over-The-Phone...
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